FAQs

Frequently Asked Questions

Product & Compatibility

Will this seat fit my Golf Cart?

The Urgown Child Positioner is designed to be universally compatible with most major golf cart brands, including EZGO, Club Car, Yamaha, and ICON.

Important Requirement: Your golf cart must have a gap between the seat bottom and the backrest (a "split backrest") so the straps can wrap around. It is NOT compatible with single-piece molded seats.

What age range is this suitable for?

It is designed for children approximately 1 to 10 years old. The ideal weight range is between 17 lbs (8 kg) and 95 lbs (43 kg), and the height range is 28" (73cm) to 54" (138cm).

Is it safe for my child?

Yes. Safety is our #1 priority. Our product uses heavy-duty nylon straps, reinforced stitching, and automotive-grade buckles to keep your child securely seated. It prevents children from sliding off the seat during turns or sudden stops. However, please always drive responsibly.

Installation & Usage

Is it difficult to install?

Not at all! You can install it in under 60 seconds. No tools are required. It uses a simple but secure strap system that wraps around the backrest and the armrests.

Can I fold it up when not in use?

Yes! The Urgown seat is lightweight and foldable. It comes with a carrying bag, making it easy to store in your golf cart's dashboard or take with you when renting a cart.

Shipping & Delivery

Where do you ship from?

We ship directly from our US Warehouse. This ensures fast and reliable delivery to your doorstep.

How long does shipping take?

United States: 2-5 Business Days (Free Shipping).
Canada: 5-8 Business Days.

Do I have to pay for shipping?

We offer FREE Shipping on all orders to the US and Canada!

Warranty & Returns

What is your return policy?

We offer a 30-Day Money-Back Guarantee. If you are not completely satisfied, or if it doesn't fit your cart, you can return it within 30 days in its original condition.

Do you offer a warranty?

Yes, all Urgown products come with a 1-Year Limited Warranty covering any manufacturing defects in materials or workmanship.

Still have questions?

We are happy to help! Contact our support team.

Email: urgownonline@163.com

Phone: +86 18002535843